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 Resources

To help you further navigate your way through the care journey, here are some useful resources.

 

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 Important Phone Numbers

 

Vitality Club

A professional care provider, delivering high quality, personalised and holistic services to seniors and people in need.

(02) 8103 2037

 

My Aged Care

My Aged Care, established by the Australian Government, can help you find and access the right government-funded aged care services.

1800 200 422


 

Aged Care Quality and Safety Commission

If you have a concern or complaint that you have not been able to resolve by talking with your service provider, the Aged Care Quality and Safety Commission (the Commission) can help you to resolve your concern or complaint.

1800 951 822

 

NDIS

The National Disability Insurance Agency (NDIA) is an independent statutory agency. Their role is to implement the National Disability Insurance Scheme (NDIS).

1800 800 110


 

Beyond Blue

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health

1300 22 4636

 

LifeLine

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services

13 11 14


 
 

 Important Websites

 

My Aged Care

My Aged Care, established by the Australian Government, can help you find and access the right government-funded aged care services.

 

Home Care Packages

Information from My Aged Care.

 

CHSP

Information from My Aged Care.

 

NDIA

The National Disability Insurance Agency (NDIA) is an independent statutory agency. Their role is to implement the National Disability Insurance Scheme (NDIS).

 

Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission protects and enhances the safety, health, well-being and quality of life of people receiving aged care.

 

The Royal Commission into Aged Care

The Royal Commission into Aged Care Quality and Safety was established on 8 October 2018 to inquire into the quality and safety of aged care in Australia.

 
 
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 GP Management Plan (GPMP) Referral Process

GP Management Plans (formerly known as Chronic Disease Management Plans [CDMP] or Enhanced Primary Care [EPC]) enables GPs to plan and coordinate the health care of their patients with chronic or terminal medical conditions, including patients with these conditions who require multidisciplinary, team-based care from Allied Health Professionals. The program entitles you to up to five (5) Allied Health sessions subsidised through Medicare per year.

 
 

Whether a patient is eligible for GPMP services is a clinical judgement made by the GP so we encourage you to speak to them to see if this program is right for you.

If you would like to use your GPMP with Vitality Club, you will need to provide your GP with the following information:

 
Company Name:   Vitality Club
Address:   C1 / 57 Rothschild Avenue
  Rosebery
  NSW 2018
Phone:   (02) 8103 2037

Once you have the referral, either you or your GP can send it through to us:

Email:   info@vitalityclub.com.au
Post:   Vitality Club
  P.O. Box 325
  Rosebery
  NSW 1445
 
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 Vitality Club Policies

Below are our Vitality Club policies. Please click on the links to view each policy.

 
 
 
 

If you have any questions about any of these policies or our services, please don't hesitate to contact us.

(02) 8103 2037

 
 

Charter of Aged Care Rights

All clients should familiarise themselves with their rights. The Charter of Aged Care Rights is designed to help you understand what you can expect from an aged care service. It provides the same rights to all consumers, regardless of the subsided care and services they receive. To view the Charter, click here.

 
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 Download your Free Guide to Home Care

Vitality Club is an industry-leading care provider that specialises in Home Care Packages. This guide is for Australian Seniors and their carers. It explains the Government’s Home Care Package (HCP) program, so you can better understand your options for in-home care and make sure you are getting the care that’s right for you.

 
 
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