What Should You Do?
Use this info to check if your current provider’s prices seem fair.
Pick a provider who can deliver the care you need, approved for you, and at a price that feels right.
Your provider will reach out before July 1 to explain any price changes.
You’ll be asked to agree to a new service agreement with updated prices — but if you’re not happy or confused, you don’t have to sign! Just make sure you have an agreement with someone before the program starts so your care keeps flowing.
Think Prices Are Too High?
Higher prices don’t automatically mean you’re getting ripped off.
Chat with your provider to understand what you’re getting, why prices might be higher, and if your services change from what you had before.
The Aussie Government has your back with rules to keep pricing clear and fair.
Want to Switch Providers? No Worries!
You can change providers if you’re not happy with price changes — before or after 1 July 2025.
No sneaky exit or entry fees here!
Just make sure your new provider’s start date lines up with ending your current one so you don’t miss out on care.